Free Shipping From USA | Up to 5-Years Warranty & 30-Days Free Return

Contact Us

Our team is here to help!

Whether you have questions about our products, need support, or want to connect with us for business inquiries, we've got you covered.

Please reach out to us using the contact information below.

Submit a Case
法律声明与EPR独立边框

Imprint / Legal Notice

Company Name: BSQ Technology GmbH

Legal Form: GmbH

Registered Office: Feringastraße 6, 85774 Unterföhring

Represented by: Yaqi Lyu

Registry Court: Amtsgericht München

Register Number: HRB 281511

VAT ID: DE365685927

Technical assistance & customer support

Email Us

E-Mail: support@huanuo.com

*We reply within 24 hours on business days.

CALL US

Phone: +1-800-556-0533 (International calling rates may apply)

*Mon-Fri 3pm - 11pm CET (2pm - 10pm UTC)

Online Dispute Resolution:
The European Commission provides a platform for online dispute resolution (OS), which you can find here: https://ec.europa.eu/consumers/odr/
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

EPR Registration Numbers

Germany (DE)

Packaging (LUCID): DE1372266757734

WEEE-Reg.-Nr.: DE99541701

*Category 1: Heat Exchangers / Category 4: Large Non-Photovoltaic Equipment

France (FR)

Packaging: FR381390_01ISJP

WEEE: FR402965_05RCZL

Furniture: FR402965_10MHEE

Spain (ES)

Packaging: ENV/2024/000049030

United Kingdom (UK)

WEEE: WEE/MM7227AA

Translate

Marketing inquiries

For partnership opportunities or media-related questions.

Dealer inquiries

For dealer applications or retail- related support.